Help Desk & User Support
Responsive support with clear ticket notes, resolution documentation, and consistent communication.
Local Government IT Services in South Georgia
Audit-friendly IT support, clear documentation, and security-minded operations for municipalities and public-sector environments.
Documentation-first • Procurement-aware • Public trust & uptime
Government-ready IT support that holds up under scrutiny
Public-sector IT requires more than “it works.” It requires accountability, repeatable processes, and security-conscious decision-making. Cyberfix supports municipalities across South Georgia with practical services that are easy to explain to leadership and easy to audit.
Microsoft 365 & Identity
User lifecycle, MFA, mailbox support, Teams/SharePoint, and policy-aligned configurations.
Network & Firewall Management
Firewall administration, secure remote access, segmentation, VPNs, and network performance troubleshooting.
Backups, Recovery & Continuity
Backups you can actually restore from: testing, documentation, and recovery procedures.
Security Controls & Hardening
Patching, endpoint protection, email security, and practical controls that reduce real-world risk.
Policy & Documentation Support
Runbooks, inventories, standard operating procedures, change records, and audit-friendly reporting.
How we work with municipalities
1
Assess
We document systems, risks, and priorities—then align the plan with stakeholders.
2
Stabilize
We reduce outages and recurring issues with standard configurations and documented fixes.
3
Secure
We harden access, patching, backups, and monitoring with practical, defendable controls.
4
Report
We provide clear reporting and documentation leadership can understand and auditors can verify.
Common public-sector priorities we support
If any of these sound familiar, you’re in the right place.
Reducing downtime
Improving email security
MFA & account control
Backup verification
Standardized configurations
Vendor coordination
Asset inventory
Documentation & reporting
Local Government IT FAQ
Do you support municipalities outside Valdosta?
Yes. We support local government organizations across South Georgia and the surrounding region.
Can you work with procurement and RFP requirements?
Yes. We’re procurement-aware and comfortable with documentation, scope alignment, and stakeholder communication.
Do you provide cybersecurity services too?
Yes. If you want a security-first approach, we can bundle monitoring, endpoint/email security, and incident readiness.
What’s different about public-sector IT support?
Public-sector environments need clear controls, repeatable processes, and documentation that holds up under review.
Talk to us about your environment
Tell us what you’re supporting, what’s breaking, and what success looks like. We’ll respond with next steps.
If you’re currently down or suspect an incident, call now: 229-234-9669